Forum Discussion
Drop your files here box won't go away
Vivek01
I just had the same issue, my fix (for now) has been dragging an item into the chat, pressing the X on the following prompt.
I hope this helps.
With my issue, it seems to happen when you click and drag a file to a browser.
PenitentMan85 I haven't received any further reports from users about this issue and since I can't reproduce it, the support case is being closed.
UPDATE: Someone from our tier 1 team is able to RECREATE this problem every time. She showed me and I can make my Teams chat do it. Here is how to make it happen:
-Find an image that someone posted in a chat
-VERY quickly click and drag then release... (almost like when you accidently click and drag for a millisecond)..You only want to drag a little bit so the image barely moves within its chat bubble.
-The "drop here" starts to flash and it gets caught in between.
Again, I can now reproduce this on command as can our entire organization I would suppose.Also, pressing F1 and then going back to the chat is the fastest way to sidestep this issue for those of us in the trenches. Stay strong. 🙂
- Great work! I was able to reproduce the bug using your instructions after a few tries.
NateL1010 I'm also getting these results I assume you already have a case open with the PG about the issue?
NateL1010 This error is happening to me now multiple times a day... it's so annoying. It's making teams almost unusable, so i don't know how you can say it doesn't exist...
trancemonkey Can anyone replicate the problem? Im getting it multiple times a day but am unable to replicate on demand.
- I can't replicate on demand - it almost seems "random" (though it likely isn't) - i'll keep an eye out for when it's happening to see if there is a pattern... i've tried dragging files "over" teams to another window to see if that does it, but it doesn't... if i figure something out, i'll respond here
