Forum Discussion

pbarnett's avatar
pbarnett
Copper Contributor
Jun 10, 2021

MarcoGiordano 

For all who will listen, after a 6 month long case with 365 support I finally have a fix to the Outlook/Teams contact sync problem!!! you have to put Teams into 'Public Preview' mode.

 

First follow link below to make the option available on the teams app:

 https://urldefense.proofpoint.com/v2/url?u=https-3A__docs.microsoft.com_en-2Dus_microsoftteams_public-2Dpreview-2Ddoc-2Dupdates&d=DwMGaQ&c=rMypsi2XMCFofe1ap9ofEUX5gM1yzrrx-U6jWPgwRl8&r=3tTVQrzOrrKx5QiBggYtUOXxmVXmEl_ZqMy6mxisxys&m=3CnR06mwHKWmz_w7YFNofNYI2Z4ImEbqnJsMT7ViWHE&s=gB7lXr3TLaArn0-2ZFB-wR5ul5H9Y3zkBVp6D1OtR38&e=

 

Wait a bit for the policy to propagate to the clients then turn the setting on in the app 

 

 

Close teams and reopen. Then BOOM!! All contacts will start to sync

bcluxton's avatar
bcluxton
Copper Contributor
Jun 29, 2021
Thank you! This was driving us crazy and that worked perfectly
  • KevinVdh's avatar
    KevinVdh
    Brass Contributor
    Nov 25, 2021

    bcluxtondoes teams sync with outlook contacts that are in subfolder?