Forum Discussion

Iron Contributor

Jul 17, 2019

Does Teams support multiple phone calls at once for an Admin/Receptionist?

Howdy, We currently use Skype for Business as our phone solution. Our two Admins have Polycom CX600 desk phones that are not compatible with Teams so we need to look into replacing them. The ad...

microsoft teams

Korbyn

Brass Contributor

May 18, 2022

I think I want to attempt to clarify the question. Can a user handle more than 2 calls, 3 or more, or is a user limited to 2 lines? I'm reasonable certain if you need to handle 3 or more calls and you to switch to using Call Queues.

SageDavid

Copper Contributor

Oct 10, 2022

Korbyn

Did you ever get an answer on this?

Thanks!