Forum Discussion
Direct Routing Outbound Number
Alright, I have found the answer.
We had our direct routing numbers configured as: tel:+12345678900;ext=900 so that the user see's his / her internal extension in teams.
This however, sent out the whole number (as shown above) in the "FROM" address of the SIP package.
Our SBC was then not able to translate that number (as there were letters) and set the number to the default fallback one.
Hope this helps others, who might have the same issue.
ChykeM Thanks for the idea, but as pointed out before ^ the caller id setting is set to "User's number".
LinusCansby As far as the sbc provider is concerned, it looks like teams doesn't include the callerid in the sip call. Because of that the sbc chooses the "default" number of the call.
Are there any other settings which have to be taken in account in regards to this problem?
I have changed the -ForwardPai setting of the sbc to $true, but this still didn't help.
Does anyone have any other ideas?
Thanks a lot!
Alright, I have found the answer.
We had our direct routing numbers configured as: tel:+12345678900;ext=900 so that the user see's his / her internal extension in teams.
This however, sent out the whole number (as shown above) in the "FROM" address of the SIP package.
Our SBC was then not able to translate that number (as there were letters) and set the number to the default fallback one.
Hope this helps others, who might have the same issue.