Forum Discussion

milicavk's avatar
milicavk
Copper Contributor
Nov 13, 2022
Solved

Direct routing - SBC dashboard in customer tenant

Hi, 

 

Although it is not needed (as only a voice route is defined), if we add the direct routing SBC in customer tenant (with the customer fqdn), would it be possible to see SBC dashboard (OPTIONS status, TLS status) from it’s ‘parent’ SBC?

microsoft teams
  • LinusCansby's avatar
    LinusCansby
    Nov 14, 2022
    Sounds like it is a Direct Routing as A Service using the hosting model and supertrunk. Then it is not possible to get the dashboard in the SBC. Since it is a service from the carrier the customer should do not need to see that information, I've had some cases with customers when they had issues with the carrier and would like to see this information, but Microsoft do not agree that it is information end customers should see when buying a service.
  • LinusCansby's avatar
    LinusCansby
    MVP
    Nov 14, 2022
    Sounds like it is a Direct Routing as A Service using the hosting model and supertrunk. Then it is not possible to get the dashboard in the SBC. Since it is a service from the carrier the customer should do not need to see that information, I've had some cases with customers when they had issues with the carrier and would like to see this information, but Microsoft do not agree that it is information end customers should see when buying a service.

Resources