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hairyrabbit's avatar
hairyrabbit
Copper Contributor
Feb 09, 2022
Solved

Direct Routing - Option to dial out with Auto Attendant Caller ID

Can you have to option to dial out from the auto attendant number when needed? Is there a way to delegate this number to users?    I have numbers coming in to the auto attendant which allows me to ...
  • RealTime_M365's avatar
    Feb 10, 2022
    Hi,

    You can assign the Resource Account which has the DID to the Caller ID option in the Call Queue. When the user makes the Outbound Call the CallerID for the AA will be displayed.

    With Regards,
    Satish U

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