Forum Discussion

RonaldvdMeer's avatar
RonaldvdMeer
Iron Contributor
Aug 03, 2021

Dialpad location

We turned on enterprise voice for some of our users. We experiencing the following issue.

The dialpad location is for some of our users at the bottom of the screen and other the dialpad is at the top of the screen. Is there a setting where we can configure the dialpad location?

3 Replies

  • Do you have any example pictures? If it is the dial pad in the Calls app in Teams it should be located to the left, next to the the apps menu.
    • RonaldvdMeer's avatar
      RonaldvdMeer
      Iron Contributor

      LinusCansby 

       

      Yes i do. The first picture is where the dialpad is at the bottom the second at the top.
      FIY. Both users have the same teams version

       

       

       

      • LinusCansby's avatar
        LinusCansby
        MVP
        Hi,

        The first picture is the old calling app, the second one is the new one. Both users should have the new one, since it seams like it is rolled out to your tenant. Could it be that the user with the new calling app have the public preview feature activated?

Resources