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dmccabe's avatar
dmccabe
Copper Contributor
Nov 30, 2021

Dial pad missing when answering calls (SOLVED)

Starting a couple of days ago our users started losing access to the dial pad when you're on a Teams call.   We use our Teams phone system for some MFA requests and it calls then we would usually p...
microsoft teams
ph_ly's avatar
ph_ly
Iron Contributor
Dec 06, 2021
Strange, I do not have that incident posted in service health yet an one of the first ones to open a ticket. Figures.
mykalbtv's avatar
mykalbtv
Copper Contributor
Dec 07, 2021

Niro_Shan Can you post the advisory number? This is not showing in my health centre either.

 

Thanks, 

  • Niro_Shan's avatar
    Niro_Shan
    Copper Contributor
    Dec 07, 2021
    Hi @myklbtv, TM302010, Microsoft Teams, Last updated: December 6, 2021 8:49 PM
    Estimated start time: December 6, 2021 12:49 PM
    • ph_ly's avatar
      ph_ly
      Iron Contributor
      Dec 07, 2021
      Thanks. Evidently they chose to not post to all customers. We will send this to our engineer.
      • dmccabe's avatar
        dmccabe
        Copper Contributor
        Dec 07, 2021
        I dont see it in mine either.

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