Forum Discussion
dchubb
Jul 29, 2019Copper Contributor
Desktop app will not connect
There is one employee in or office who is unable to use Teams through the desktop app. Every time she tries to log on she gets: Error code - env_check_error Failed to connect to settings endpoint. S...
Jul 29, 2019
Try to login on another users computer logged in as that user and logout from teams - login as the affected user!
Any user side gpos on that user?
Any user side gpos on that user?
dchubb
Jul 29, 2019Copper Contributor
Logged into my computer as myself the user was able to use the desktop app without any issue. I'm thinking there is either something corrupt in her profile or possibly a registry setting that isn't configured properly.
- Jul 29, 2019Yes, as I suspected, there’s something about that user logging in! You are using roaming profiles?