Forum Discussion
dchubb
Jul 29, 2019Copper Contributor
Desktop app will not connect
There is one employee in or office who is unable to use Teams through the desktop app. Every time she tries to log on she gets: Error code - env_check_error Failed to connect to settings endpoint. S...
Jul 29, 2019
Hmmm interesting!
Are you by chance using a proxy? Does that proxy use rules like whitelists of users permitted to connect?
Best, Chris
Are you by chance using a proxy? Does that proxy use rules like whitelists of users permitted to connect?
Best, Chris
dchubb
Jul 29, 2019Copper Contributor
Rules applied to this user are the same as others that are not experiencing any problems.