Forum Discussion
dchubb
Jul 29, 2019Copper Contributor
Desktop app will not connect
There is one employee in or office who is unable to use Teams through the desktop app. Every time she tries to log on she gets: Error code - env_check_error Failed to connect to settings endpoint. S...
Fred_0815
Oct 01, 2020Copper Contributor
I faced the same problem. At the end the solution was quite easy: In the sign in window I did not use the prefilled user entry, but I typed in a fancy user name. I was forwarded to the next window were I should type in my password. Next to the "continue" button I found a hyperlink "sign in as actual user" (or something like this, don't remember). I clicked on this hyperlink ... and had been connected!
And now even the standard sign in procedure works ...