Forum Discussion
jfbueno
Mar 26, 2020Copper Contributor
Desktop app restarting itself even when on calls
I'm leaving the Teams desktop app on my taskbar and noticed that it's restarting from time to time. Earlier today I was on a meeting and the app also restarted... And it's happening very often. I...
Mitchell Bakker
Mar 26, 2020Steel Contributor
Can you try the following:
Fully exit Microsoft Teams Client. (Right click on Teams icon from the icon tray and select "quit", or you can use task manager 😉)
Next, run the following Powershell commands:
Remove-Item –path $env:APPDATA”\Microsoft\teams\blob_storage\*”
Remove-Item –path $env:APPDATA”\Microsoft\teams\Cache\*”
Remove-Item –path $env:APPDATA”\Microsoft\teams\databases\*”
Remove-Item –path $env:APPDATA”\Microsoft\teams\GPUcache\*”
Remove-Item –path $env:APPDATA”\Microsoft\teams\IndexedDB\*” -recurse
Remove-Item –path $env:APPDATA”\Microsoft\teams\Local Storage\*” -recurse
Remove-Item –path $env:APPDATA”\Microsoft\teams\tmp\*”
Restart Teams and see if problems are fixed.
Let me know!