Deleted Teams App still being looked for on startup

Question

Hi Everyone, we have a puzzling one, we published and subsequently deleted an App from our Teams portal. all users now get a message saying that the app can't be found and we're struggling with how to remedy this. The app is 100% gone from the portal. we have tried uninstall and reinstall of teams including deleting the cache, but this has not helped at all. Has anyone any idea of where to look to resolve this one - I think there's something somewhere in the teams portal but can't fine anything.

Kind Regards

Pete

andresgorzelany · Answer

Hello, can you please include some screenshots of what you experience? Thanks

petegibson16 · Answer

AndresGorzelany&nbsp;&nbsp;&nbsp; Many thanks for the reply, we see this&nbsp;&nbsp;Kind Regards&nbsp;Pete

andresgorzelany · Answer

PeteGibson16&nbsp;
&nbsp;
Are you getting this when accessing the Apps option?

petegibson16 · Answer

AndresGorzelany&nbsp;&nbsp;we get this when we first start Teams, the app is not available in the apps option and has been deleted from the tenant

andresgorzelany · Answer

Did you try in Teams Web? Does the same error show up?

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Deleted Teams App still being looked for on startup

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