Forum Discussion
delete private chats and empty the call list
Hello, I would like to delete private chats and empty the call list. I already called Microsoft Support today and they told me that this is now possible for private customers and that I should contact this site. Can anyone help me how this works?
Support should do their work, for once... this site is not an official support channel and while there are many knowledgeable and helpful folks here, none of us can speak on behalf of Microsoft.
Anyway, are you trying to do this for your own account, or across the entire organization? For your chats, you can hover over each entry, click the "..." button and select Hide. There's no way to do this for all at one time, and as the action name suggests, it only hides the entry, doesn't actually delete the data, which is still stored in the service (and a copy in your mailbox).
If you want to do this for the entire org, look into retention policies: https://docs.microsoft.com/en-us/microsoftteams/retention-policies
1 Reply
Support should do their work, for once... this site is not an official support channel and while there are many knowledgeable and helpful folks here, none of us can speak on behalf of Microsoft.
Anyway, are you trying to do this for your own account, or across the entire organization? For your chats, you can hover over each entry, click the "..." button and select Hide. There's no way to do this for all at one time, and as the action name suggests, it only hides the entry, doesn't actually delete the data, which is still stored in the service (and a copy in your mailbox).
If you want to do this for the entire org, look into retention policies: https://docs.microsoft.com/en-us/microsoftteams/retention-policies