Forum Discussion
Flo73
Mar 19, 2020Copper Contributor
Delete emails sent to channel
Hey there.
Does anyone know how to delete emails sent to a channel?
I know there is already an entry in the teams user feedback forum stating this would be possible, but I can´t figure out how.
Thanks for your help!
- bruceb1410Copper Contributor
I can delete emails team members sent, but not an email sent to the team by an external user, the delete option doesnt appear when you click the 3 dots.
I tried logging in as the guest and they don't have the option to delete it either. I have checked Admin and the ability to delete messages for users and guests is checked, but the option to delete still doesn't appear against the messages that were sent by the guest. The delete option is available on ALL other messages just to be clear - any ideas?- Jemilyn_RodriguezCopper Contributor
bruceb1410 Did you find the answer on your concern?
- SamulihirsiCopper Contributor
bruceb1410Yeah, accidentally sent email from Gmail and now cannot delete it, easy to delete with Outlook sent as in orginisation
- NGC7771-ACopper Contributor
If you are an owner of the team you should be able to delete the email sent to the channel. Hover over the message, select More Options (...) and then Delete.
- Flo73Copper Contributor
Found it.
I had to change the global message policy in admin.teams.microsoft.com.
Now i can delete mails sent to a channel.
Thanks!
Flo73 What did you change? I can't see anything in the message policy specific for emails. Or did you change the delete message settings?
- Is this a email sent to the channel LinusCansby?
I’ve never been able to delete emails. There is no delete option on those- Yes, sent to the channel.