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Flo73's avatar
Flo73
Copper Contributor
Mar 19, 2020

Delete emails sent to channel

Hey there.

 

Does anyone know how to delete emails sent to a channel?
I know there is already an entry in the teams user feedback forum stating this would be possible, but I can´t figure out how.

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/18650578-ability-to-delete-emails-forwarded-to-channels

 

Thanks for your help!

15 Replies

  • bruceb1410's avatar
    bruceb1410
    Copper Contributor

    Flo73 

     

    I can delete emails team members sent, but not an email sent to the team by an external user, the delete option doesnt appear when you click the 3 dots.

    I tried logging in as the guest and they don't have the option to delete it either.  I have checked Admin and the ability to delete messages for users and guests is checked, but the option to delete still doesn't appear against the messages that were sent by the guest.  The delete option is available on ALL other messages just to be clear - any ideas?

     

  • If you are an owner of the team you should be able to delete the email sent to the channel. Hover over the message, select More Options (...) and then Delete.

     

     

    • Flo73's avatar
      Flo73
      Copper Contributor

      Found it.

      I had to change the global message policy in admin.teams.microsoft.com.

      Now i can delete mails sent to a channel.

      Thanks!

       

      • Flo73 What did you change? I can't see anything in the message policy specific for emails. Or did you change the delete message settings?

         

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