Forum Discussion
Jonny Marlborough
Aug 11, 2020Copper Contributor
Delay transferring out from auto attendant
We have been testing Teams with Direct Routing trunks provided by a carrier partner. All inbound and outbound calls direct to/from Teams users connect without issue. We are using the Teams apps on Wi...
njh81
Jun 23, 2023Copper Contributor
We recently implemented Auto Attendant with direct Routing and are currently experiencing the same issue. We promptly raised a support request with Microsoft, but unfortunately, customer service informed us that this particular issue is a design limitation. still no resolution and affecting our business badly.