Forum Discussion
Delay transferring out from auto attendant
We have been testing Teams with Direct Routing trunks provided by a carrier partner. All inbound and outbound calls direct to/from Teams users connect without issue. We are using the Teams apps on Wi...
We are experiencing the same delays discussed here. Has there been any developments/improvements/releases since Feb?
I got confirmation from MS that this is still a problem and this should be fixed by the end of this year.
- Same here. We are experiencing up to 8 seconds of silence. MS confirmed its a known issue and there will be a fix by the end of the year. This is a deal breaker for us and we will not move anyone over to Teams until its fixed.
I have an open support case about this and MS stated that his will be fixed by the end of July. Hope they keep the promise. We will find out next week. I'll keep you updated
Did they say which year? Because I've been suffering from this since December now.
Can anyone recommend an alternative platform to move the AA workload to?
