Forum Discussion
kurtstanley
Mar 30, 2021Copper Contributor
Custom MS Teams background cropping
Hi, Our company has created a couple of backgrounds for MS Teams, however for some people the backgrounds appear to be cropping and cutting out some of the background. The images are 1920 x 1...
thepigshaveflown
Oct 07, 2021Copper Contributor
My IT guy managed to find the problem for me. It was the camera aspect ratio.
I went to the camera app of my laptop and in settings, I found that the aspect ratio of my video was 4:3 and that is why the background was being cropped. It had nothing to do with the Teams application, rather with the camera of my laptop. So, I resized the image I wanted to match the 4:3 ratio and now it is perfect.
Hope this helps.