Forum Discussion
CQD - Customised reports no longer able to load visuals
Thanks for calling this one out. It could be a number of things, but the fact you haven't changed anything and then it suddenly has issues rendering means that it is likely Microsoft's end. They do work on the back end all the time, it's typically the underlying reason if, say, a functionality changes or there is something like latency in the Teams Admin Centre
You could wait for it to resolve out, but the recommended course of action on this one would be a ticket up to Microsoft support. I have checked CQD on some of my tenants and all looks in order, so they will need to investigate this with you. What would be cool is, once you have an underlying cause confirmed, to put it back here so the community can understand for future reference
Thanks again, best, Chris
Thanks for calling this one out. It could be a number of things, but the fact you haven't changed anything and then it suddenly has issues rendering means that it is likely Microsoft's end. They do work on the back end all the time, it's typically the underlying reason if, say, a functionality changes or there is something like latency in the Teams Admin Centre
You could wait for it to resolve out, but the recommended course of action on this one would be a ticket up to Microsoft support. I have checked CQD on some of my tenants and all looks in order, so they will need to investigate this with you. What would be cool is, once you have an underlying cause confirmed, to put it back here so the community can understand for future reference
Thanks again, best, Chris
- Thanks Chris! Really appreciate your response.
We raised a ticket with Microsoft but we haven't got to the point yet and the problem has resolved itself. We did not change anything in the report. Perhaps like you said, they are always doing work on the back end and so, viola.
