Forum Discussion
SuHu
Jan 12, 2022Brass Contributor
CQ Direct Routing Assigned calling ID show Resource account deleted
Hi, yesterday I recognized in the MS Teams Admin center some entries in Voice-CQ are strange. The resource account that was assigned as calling ID in the CQ is shown as deleted. Agents can still cal...
- Jan 17, 2022Support said:
"...The problem was also reproduced and the Product Group is working on it. There is not a declared incident yet.
.....the problem is an error not affecting the CQ functionality, just a visualization issue in the Teams Admin Center.."
SuHu
Jan 17, 2022Brass Contributor
Support said:
"...The problem was also reproduced and the Product Group is working on it. There is not a declared incident yet.
.....the problem is an error not affecting the CQ functionality, just a visualization issue in the Teams Admin Center.."
"...The problem was also reproduced and the Product Group is working on it. There is not a declared incident yet.
.....the problem is an error not affecting the CQ functionality, just a visualization issue in the Teams Admin Center.."
SuHu
Jan 19, 2022Brass Contributor
Problem solved in our tenant. In CQ the resource account in "Assign Calling ID" is now shown again.
- J-FrançoisJan 19, 2022Copper ContributorSame here, problem solved