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CQ Direct Routing Assigned calling ID show Resource account deleted
Hi, yesterday I recognized in the MS Teams Admin center some entries in Voice-CQ are strange. The resource account that was assigned as calling ID in the CQ is shown as deleted. Agents can still cal...
- Support said:
"...The problem was also reproduced and the Product Group is working on it. There is not a declared incident yet.
.....the problem is an error not affecting the CQ functionality, just a visualization issue in the Teams Admin Center.."
I have the same issue myself. I have a ticket open with Microsoft. They know about it and are discussing it among themselves. They called me for remote access but I didn't have the time to let them on my computer right now.
They're going to try to call back in a couple hours.
They're going to try to call back in a couple hours.
