Forum Discussion
Couldn't sign in to Microsoft Teams
Hi, Recently, our company is testing Microsoft teams rooms. After configuring the corresponding email number on tp100, the prompt is shown in the picture. I also hope you can point out what caused i...
LuXiongMao With the limited info provided, it will be difficult to provide any useful feedback. I would start with checking the Azure AD Sign-In logs to see if the sign-in is being blocked, and if so, what the reason is.
- Thank you for your reply，Could you tell me how to view azure Ad Sign in logs?
LuXiongMao Yes, you'll need to have an appropriate admin role assigned though. So if you do not have this, you want to involve your Microsoft 365/Azure AD admins. They can go to Users blade in the Azure AD admin portal. When you're there, you can look up the specific user that you're using on the device, and then open the profile/details page of this user and click on 'Sign-in Logs' under the Activity section on the left.
