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gigyjose's avatar
gigyjose
Copper Contributor
Jul 28, 2020

could not sign in to web Teams

Dear

I'm unable to Login to Microsoft Teams Web. It gives the below error.
"We couldn't sign you in. Please try again."

I'm using Microsoft edge browser

But I am able to login on other machine

 

Pls help

microsoft teams
  • limson louise's avatar
    limson louise
    Brass Contributor
    Jul 28, 2020

    This could be an temporary issue gigyjose 

     

    Please clear all the cookies & temp file in edge browser and try again,

    Also please check if any filters or plugin are blocking the connection.

     

    If nothing works out please completely reset browser settings to default and try 

     

    what is the version of edge browser on working and non working machine?

    • gigyjose's avatar
      gigyjose
      Copper Contributor
      Jul 28, 2020
      i already tried reset setting browser

      browser version Version 84.0.522.44 (Official build) (64-bit)
      • limson louise's avatar
        limson louise
        Brass Contributor
        Jul 28, 2020

        gigyjose 

        Just to confirm you tried to sign in with Teams desktop app or just web app? also tried on another browser ?

        Please check  firewall or antivirus settings on your computer and also check whether the time and date are accurate

         

         

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