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Correct Display Name but Incorrect Username when searching for users who have had a name change.
I want to start off by saying I am aware of how to clear Teams cache and the extended sync period for changes. That being said any user that has had a name chage in our org has this issue. As an ex...
- This issue is resolved. I had to open up the accounts and come through every single attribute looking for anything at all that referenced the old name. There were a couple of things that the top level admins said were legacy and were no longer used in our environment, but I removed them anyway. Due to how long it takes Teams to sync changes I did not follow best practice and turn them off one by one. Thanks for anyone who viewed this thread.
This issue is resolved. I had to open up the accounts and come through every single attribute looking for anything at all that referenced the old name. There were a couple of things that the top level admins said were legacy and were no longer used in our environment, but I removed them anyway. Due to how long it takes Teams to sync changes I did not follow best practice and turn them off one by one. Thanks for anyone who viewed this thread.