Forum Discussion

Brass Contributor

May 27, 2020

Solved

'Copy Link' for Folder/Files does not work in Teams

When you access a document library using the website/SharePoint tab and click on 'copy Link' the dialog opens up and has a spinning circle constantly, doesn't load.

microsoft teams

bartkorn
Jun 14, 2022
Rattybike

Great
It works for me as well!!!
Strange thing is mine updated 8th of june but only today it worked
Yesterday I thought, how can this still be possible as I had this issue for a very long period of time
(opening the Team in SharePoint the copy link always did work as workaround)
but happy now 🙂

Technoresult

Copper Contributor

Dec 09, 2021

Actually, I got the same error two days before, I did all the possible troubleshooting steps to resolve this issue.

i uninstalled and resintalled the teams,
cleared the Teams cache
Recreated the user profile also, still that user got the same issue.

Finally, I Disconnected that user account from the device reimaged that system, and installed office 365 from office.com. Then this issue got resolved.

https://technoresult.com/fix-copy-link-for-files-folder-is-not-working-in-teams/

Paul_Keijzers
MVP
Dec 09, 2021
So it is something in the caching of the teams client have you also tried to clear the cache and all folders that are related to teams?
- Paul_IQPC
  Brass Contributor
  Dec 09, 2021
  Yup cleared all of these
  %AppData%\Microsoft\teams\application cache\cache
  %AppData%\Microsoft\teams\blob_storage
  %AppData%\Microsoft\teams\databases
  %AppData%\Microsoft\teams\cache
  %AppData%\Microsoft\teams\gpucache
  %AppData%\Microsoft\teams\Indexeddb
  %AppData%\Microsoft\teams\Local Storage
  %AppData%\Microsoft\teams\tmp
- HaRuso
  Copper Contributor
  Dec 09, 2021
  When I cleared the cache some days ago, it would not cure the problem at all.
  Why this problem now disappeared (and another has popped up) is beyond my knowledge...