Forum Discussion
viksolank
Mar 24, 2026Copper Contributor
Copilot Studio Agent in Teams shows usage limit error
I have developed an AI Agent using Copilot Studio, which works as expected within the Copilot Studio environment. The agent can:
- Provide step-by-step guidance from SOP documents
- Create tickets using Power Automate
- Handle user queries effectively
All functionalities work correctly when tested directly in Copilot Studio. However, after publishing the agent and adding it to a Microsoft Teams channel, I encounter this issue:
- The agent was successfully added to the Teams channel
- End users receive the error: “This agent is currently unavailable. It has reached its usage limit. Please try again later.”
- The issue does not occur for the Copilot Studio admin/owner — only for standard users
Has anyone faced this issue, and what steps can resolve it?
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