Forum Discussion
Chris_S017
Apr 08, 2020Copper Contributor
Contact sync issues with teams
Hello All, I am having a weird issue with Teams pulling down contact details. I think I narrowed it down but need help finding a solution. First it started with when we updated the phone numbers ...
BriAzmi
Jan 25, 2021Copper Contributor
Hi Chris_S017
Steps are simple:
1- Go to outlook.
2- Click on Address book in the Home bar.
3- Click the first contact.
4- Click on the Shift + down arrow to select all contacts.
5- Click on File.
6- Select Add to contacts.
7- Confirm the steps above by clicking on outlook contacts to make sure if all contacts were synced.
8- Open Teams and see the Calls/ Contacts list (it might take some time to sync).
DONE, hope this solves your issue.
Enrique_Velazquez
Oct 04, 2022Copper Contributor
Thanks BriAzmi, thats solved the issue.