Forum Discussion
Dianne_NZ
Jun 08, 2023Iron Contributor
Contact list no longer available in new Teams version
When new teams go live, can I keep using the old version? The new version only has a chat list and no contact list. I regularly use my contact list to determine if someone is in the office. ...
Tanis64
Jun 25, 2024Copper Contributor
Microsoft's new "Call Experience" has also made things a little more confusing in classic Teams.
I think most Teams users have put together personal groups etc. in the chat area under contacts to get a quick overview of who of the relevant people can or cannot be reached.
Even in the "old" Teams, the call page was completely useless for most people, it is 80% occupied by a non-customizable call history, which at least in my work environment is not used by anyone. A narrow strip remains on the side for speed dialing, also useless, at least in my work context.
A contact view has been added to the new teams. In this view, the groups are taken from the contacts of the old Teams (from its chat view). In the new Teams, it is not possible to create a new group or edit an existing group.
Is there any coordinated development for Teams at all?
You get the impression that Microsoft is letting a bunch of script kiddies run riot here.
There are new features such as playing a game during a Teams session or a graphical gimmick for the background of the video screen.
This may be attractive to some users, but something like this should always take a back seat to the basic functions and their user-friendliness during development.
Now you are forced to switch to the new Teams, a software that at least gives the impression that it is still in the middle of development and is only partially finished.
The points of criticism mentioned above, especially with regard to user-friendliness, have been voiced repeatedly by many users in the (constantly changing) Teams forums over the last few years(!), but hardly any of this feedback has been incorporated into development.
For me, this behavior of Microsoft with regard to Teams is all the more incomprehensible when you consider that Teams has actually been something of a flagship for Microsoft since the pandemic.
I think most Teams users have put together personal groups etc. in the chat area under contacts to get a quick overview of who of the relevant people can or cannot be reached.
Even in the "old" Teams, the call page was completely useless for most people, it is 80% occupied by a non-customizable call history, which at least in my work environment is not used by anyone. A narrow strip remains on the side for speed dialing, also useless, at least in my work context.
A contact view has been added to the new teams. In this view, the groups are taken from the contacts of the old Teams (from its chat view). In the new Teams, it is not possible to create a new group or edit an existing group.
Is there any coordinated development for Teams at all?
You get the impression that Microsoft is letting a bunch of script kiddies run riot here.
There are new features such as playing a game during a Teams session or a graphical gimmick for the background of the video screen.
This may be attractive to some users, but something like this should always take a back seat to the basic functions and their user-friendliness during development.
Now you are forced to switch to the new Teams, a software that at least gives the impression that it is still in the middle of development and is only partially finished.
The points of criticism mentioned above, especially with regard to user-friendliness, have been voiced repeatedly by many users in the (constantly changing) Teams forums over the last few years(!), but hardly any of this feedback has been incorporated into development.
For me, this behavior of Microsoft with regard to Teams is all the more incomprehensible when you consider that Teams has actually been something of a flagship for Microsoft since the pandemic.