Forum Discussion

Dianne_NZ's avatar
Dianne_NZ
Iron Contributor
Jun 07, 2023

Contact list no longer available in new Teams version

When new teams go live, can I keep using the old version?   The new version only has a chat list and no contact list. I regularly use my contact list to determine if someone is in the office.   ...
contact list
microsoft teams
abesso's avatar
abesso
Brass Contributor
Jan 12, 2024

hps_steve 

 

I’m not saying this isn’t a real pain vs the old Contacts List (I truly miss it), but Presence is available within the People App - at least on an individual basis, you just have to dig deeper.

 

It’s not perfect – and I hope they update the People App in the future to bring back what has been lost in terms of functionality from what was in the old Contacts List.

 

  • Open People App
  • Click a category, then click a name from your list of contacts.
  • Click Contact
  • presence status shows in the box below

 

 

MMichela's avatar
MMichela
Copper Contributor
Jan 12, 2024

abesso Thanks for this I really would have never found it.. so now that we know the new teams has access to presence info, why not just put it on the master contact list (or where ever a contact is displayed).  It can't be that hard to do.  Perhaps a Wishlist item? 

  • nameless0ne's avatar
    nameless0ne
    Brass Contributor
    Jan 15, 2024
    As far as I understand MS does not want to poll the presence info for all the contacts to display it directly in any list. This is why you have to navigate to a contact to see this info. Even if you have a pinned contact in the chat it does not display the up-to-date presence info. You need to hover over the contact at the top of the chat window for Teams to poll the presence info. (the contact can be green and when you hover over it the presence might update to away and last seen 10 min. ago). I've read somewhere that this was done during the pandemic to help with performance.
    • MMichela's avatar
      MMichela
      Copper Contributor
      Jan 16, 2024
      then perhaps contacts in a list, not every contact. Although doesn't seem to be a problem in the old teams. or at least let it be a setting, it should be my choice if I want to offset some performance for current presence.
      • Thomas_Kupsch's avatar
        Thomas_Kupsch
        Copper Contributor
        Jan 17, 2024

        Once again, Microsoft is discontinuing a useful feature. It seems like Microsoft is determined to remove Teams from the market, for some unknown reason. The procedure offered in the 'new' Teams is cumbersome and unintuitive.

    • hps_steve's avatar
      hps_steve
      Brass Contributor
      Jan 15, 2024
      We shouldn't be giving Microsoft (or any company) a free pass for anything remaining sub-par with a "due to covid" excuse. The height of covid and the subsequent stress on infrastructure was years ago now, it isn't a valid excuse.

      Showing presence information on any page that is widely out of date is a bug in my opinion.

      I don't have the same experience as you on the recent contact list. Whislt more detailed metadata is drawn down like "Available until X" it still matches the presence icon that is shown.