Forum Discussion
Contact list no longer available in new Teams version
When new teams go live, can I keep using the old version? The new version only has a chat list and no contact list. I regularly use my contact list to determine if someone is in the office. ...
I can't for the life of me find that "People" thingy to test it out. I can find it in old teams under apps but I cannot add it. In new teams it does not show up in search results.
Anyways - I think I have a theory: when pandemic hit and there was a sharp demand for messaging apps MS ran into performance issues in Teams. They've made several changes: decreased the content sharing quality to 720p; increased the status refresh time in "Contacts" tab. The status poll interval to this day remains either super long or is "manual" (refreshed on load or leaving the Chat-->Contacts tab and opening a hidden tab e.g. Tasks and then opening Contacts again). Currently you need to hover a contact for the pop-up window to appear in order for Teams to update the said contact's status. People keep calling me during meetings, calls. I make sure to double check contact's status before calling.
This is likely why the new mysterious unobtanium People app does not show statuses in the list (as per other people testimony who somehow managed to find that People "Unicorn" App).
TL.DR.:
MS likely did not want to show a "fake" status in the People app users list so they've hidden in under a separate menu.
Anyways - I think I have a theory: when pandemic hit and there was a sharp demand for messaging apps MS ran into performance issues in Teams. They've made several changes: decreased the content sharing quality to 720p; increased the status refresh time in "Contacts" tab. The status poll interval to this day remains either super long or is "manual" (refreshed on load or leaving the Chat-->Contacts tab and opening a hidden tab e.g. Tasks and then opening Contacts again). Currently you need to hover a contact for the pop-up window to appear in order for Teams to update the said contact's status. People keep calling me during meetings, calls. I make sure to double check contact's status before calling.
This is likely why the new mysterious unobtanium People app does not show statuses in the list (as per other people testimony who somehow managed to find that People "Unicorn" App).
TL.DR.:
MS likely did not want to show a "fake" status in the People app users list so they've hidden in under a separate menu.
‘Ask Microsoft Anything’ (AMA) event specific to the new Microsoft Teams takes place on Thursday, October 26, 2023 from 9:00 a.m. to 10:00 a.m. PT . Promoted as a good opportunity to "connect with members of the product engineering team who will be on hand to answer your questions and listen to feedback". This might be a great time to bring up your issues and questions with respect to the "Classic Teams Contacts" {missing in action} vs the "New Teams People App".
https://techcommunity.microsoft.com/t5/microsoft-teams-events/new-microsoft-teams-ama/ev-p/3946551
https://techcommunity.microsoft.com/t5/microsoft-teams-events/new-microsoft-teams-ama/ev-p/3946551
I'm in the Contacts section of Teams most of the day where I can easily group team members and people from other departments. Losing this feature is a huuuge loss and I will be reverting to Classic Teams until this is fixed.
For sure a feature I used and liked. I hope it is reconsidered.
