Forum Discussion
Contact list no longer available in new Teams version
Anyways - I think I have a theory: when pandemic hit and there was a sharp demand for messaging apps MS ran into performance issues in Teams. They've made several changes: decreased the content sharing quality to 720p; increased the status refresh time in "Contacts" tab. The status poll interval to this day remains either super long or is "manual" (refreshed on load or leaving the Chat-->Contacts tab and opening a hidden tab e.g. Tasks and then opening Contacts again). Currently you need to hover a contact for the pop-up window to appear in order for Teams to update the said contact's status. People keep calling me during meetings, calls. I make sure to double check contact's status before calling.
This is likely why the new mysterious unobtanium People app does not show statuses in the list (as per other people testimony who somehow managed to find that People "Unicorn" App).
TL.DR.:
MS likely did not want to show a "fake" status in the People app users list so they've hidden in under a separate menu.
- Smitty814Oct 20, 2023Brass Contributor
nameless0ne I found "People" it by selecting the "Calls" icon on the left, then selecting the "View Contacts" on the top right on the screen. I do miss being able to see their status' as a group under the categories.
- zinger-vei-studentOct 24, 2023Copper Contributor
Yeah, but I don't think that there is really a way to actually use these or update that list unless you went back to the old teams to use it. I really wish I could come to their AMA event in two days for the new Teams and just wonder in awe as to what their answers are gonna be regarding these weird changes.
Personally, I'm also finding it ironic that they put pins to replace a feature that's existed for literally decades in every chat platform, but then didn't allow you to pin apps to your Teams sidebar. That is beyond goofy if you ask me.
- abessoOct 12, 2023Brass Contributor‘Ask Microsoft Anything’ (AMA) event specific to the new Microsoft Teams takes place on Thursday, October 26, 2023 from 9:00 a.m. to 10:00 a.m. PT . Promoted as a good opportunity to "connect with members of the product engineering team who will be on hand to answer your questions and listen to feedback". This might be a great time to bring up your issues and questions with respect to the "Classic Teams Contacts" {missing in action} vs the "New Teams People App".
https://techcommunity.microsoft.com/t5/microsoft-teams-events/new-microsoft-teams-ama/ev-p/3946551- clru23N-1205Oct 19, 2023Copper Contributor
I'm in the Contacts section of Teams most of the day where I can easily group team members and people from other departments. Losing this feature is a huuuge loss and I will be reverting to Classic Teams until this is fixed.
- James260Oct 19, 2023Copper Contributor
For sure a feature I used and liked. I hope it is reconsidered.