Consult then transfer to call queue is not working

Lars86 

I have just been on with a support rep, and I think they found an answer....

you have to assign a DDI to the call queue, then you should be able to transfer a call to it.

there is allegedly documentation around this which I am waiting for, and also a site where I can request a feature from Microsoft - one can hope 🙂

this does seem odd where a purely sip based PBX in the cloud requires DDI to be assigned.

Hope this helps

I have had to do some creative work where I assigned the DDI but diverted the DDI on the sip trunk to the main number - I don't want to be woken in the night with a caller asking about their hospital appointment just because the put the wrong DDI on their paperwork....