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Connectors missing due "creator of the team must have an online mailbox". What does this mean?
So, I was trying to get Gitlab integerated with our new Teams (free) space. However, I wasn't able to find Connectors option. After little search in Docs, I found this to be the issue:
| The creator of the team must have an online mailbox; otherwise, no Connector option will be available. This is expected behavior. |
https://docs.microsoft.com/en-us/microsoftteams/known-issues
Is this related to the space being free? Microsoft account being used for this space is an account associated with self-hosted email, and not outlook. Is this the issue? In case I wanted to enable Connectors do I have to remove the space, create an outlook email, and recreate the space?
Hi all,
I managed to fix a similar string here with the RSS app. Tech Community member confirmed it worked
https://techcommunity.microsoft.com/t5/microsoft-teams/connectors-configuration-is-missing/m-p/1244043It looks like you can add apps which use connectors but can't manage them directly, however in the case of the RSS app you could back door to the connector management screen and remove it
To add - you may be able to add other connectors through there too
Best, Chris
Hi all,
I managed to fix a similar string here with the RSS app. Tech Community member confirmed it worked
https://techcommunity.microsoft.com/t5/microsoft-teams/connectors-configuration-is-missing/m-p/1244043It looks like you can add apps which use connectors but can't manage them directly, however in the case of the RSS app you could back door to the connector management screen and remove it
To add - you may be able to add other connectors through there too
Best, ChrisUPDATE: I completed setting up a Connector and tested it and it's working.
ChrisHoardMVP, yup. You are the man! That works for me too. Based on this I assume this is a bug and should be reported. I'll report it at my end. However, if others do report it as well it might get escalated faster.
mahmoudajawad
Hi,
We use Gsuite for our email accounts. We just setup an teams organisation(Free tier). We cant seem to find Connectors link in the channels "..." section.I can see it being there in the free tier one in another teams organisation I am in where I am an owner and I registered the account with a Outlook account.
Is this a bug?
Anyone has a work around? We cant seem to integrate Jira onto teams
I don't think the free tier supports connectors at all.
VasilMichev, frankly speaking when I didn't find the connectors option that was what I assumed. But, then I found Docs referring to mailbox only and not referring to upgrade requirement. Also, upgrade page doesn't specifically mention anything about Connectors.
