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steveprice1964's avatar
steveprice1964
Copper Contributor
Mar 04, 2020
Solved

Compliance Recoding & Call Plan

Hi   When will Compliance Recording be available with Microsoft Call Plan ? We are a Financial Services company looking at moving to Teams but we must have all our Sales calls automatically recorde...
  • ChrisHoardMVP's avatar
    Mar 04, 2020
    Hi steveprice1964,

    The compliance recording is currently being led by third party solutions which are available today, however first party is coming. It was demoed at Microsoft Ignite - see session here

    https://myignite.techcommunity.microsoft.com/sessions/83184?source=sessions

    As far as I can see nothing on the Microsoft 365 roadmap as of yet. However, it has been committed to so hopefully we will see it over the coming months.

    Hope that answers your question

    Best, Chris