Forum Discussion
vazaha
Jan 26, 2021Copper Contributor
Complément teams dans outlook
Bonjour, Je possède outlook 2016 64 bits L'application est à jour : version 16.0.13530.20418. Lors de l'installation de teams, impossible d'avoir le complément dans outlook malgré différentes ...
ChristianBergstrom
Feb 01, 2021Silver Contributor
vazaha Hello, usually languages are translated here but not working now. But I understand you're having issues with the Teams add-in for Outlook. What subscription do you use? (business/enterprise) or is this a personal subscription with Teams free? If the latter is the case the add-in won't work I'm afraid.
But if you're using an eligible subscription which includes an EXO license/mailbox you can follow the troubleshooting steps as described here (Other considerations and Troubleshooting).
https://docs.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#other-considerations
As you'll see there are quite many considerations. From my experience though, if things should work, these easy steps normally fix it.
- Restart the Teams desktop client.
- Sign out and then sign back in to the Teams desktop client.
- Restart the Outlook desktop client. (Make sure Outlook isn't running in admin mode.)