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guptha1989's avatar
guptha1989
Copper Contributor
Feb 07, 2022

Common area Phones are showing under User Phones in Teams Devices->Phones

In Teams admin Center,

 

Under Teams Devices -> Phones, The Common area phones are listed under User Phones. Need to know how these are categorized.

 

 

 

 

  • Hi,

    There is a TeamsIPPhonePolicy currently in place called “CAP”. The SignInMode is set to Common Area Phone. Is this policy assigned to any of the CAP accounts?

    Assign the policy and this should fix the issue.

    With Regards
    Satish U
    • guptha1989's avatar
      guptha1989
      Copper Contributor
      Could you please share the command for setting the CSTeamsipphonepolicy?
      • RealTime_M365's avatar
        RealTime_M365
        MVP
        Hi,

        Here is the command for your reference
        Set-CsTeamsIPPhonePolicy -SignInMode CommonAreaPhoneSignIn

        With Regards,
        Satish U

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