Forum Discussion
Solved
Chat not available after switching from skype for business
Hi everybody, we have a problem since we switched from skype for business to teams a few days ago (Office 365). "Chat" is not available in teams (we have tested the web client as well as the wind...
- Also, as you have just done the move, it has been known to sometimes have issues
See here
https://docs.microsoft.com/en-us/powershell/module/skype/grant-csteamsupgradepolicy?view=skype-ps
Use the Skype Powershell module on each user, log out, clear the cache and back in and see if that works
Again, let us know how this goes
Best, Chris
there are 2 settings that you need to check on your Teams Admin Center > Teams Apps
Teams Apps > permission policies > maybe you have 1 or more policy check the one that is active org-wide policy inside make sure Microsoft Apps is set to Allows all apps. or if specific apps Chat needs to be added there.
Teams Apps > Setup policies> maybe you have 1 or more policies check the one that is the active org-wide policy and in Pinned Apps make sure to add Chat.
Develtie check-out this and reply to us with your feedback!
