Forum Discussion
Chat in teams with External user has been closed and forwarded to Skype for Business
Hello together, we use Teams chat with other sister company. I´ve added all users as External ones and we used this solution for last six months.
This Monday I have got information on the bottom of chat history:
"as a result of changes to the organisation policy, some chat and call features are no longer available" - please continue in conversation here (and link to Skype for business chat)
and chat has been closed.
I´m not able to re-open the chat again.
The strange point is that I can continue in chat on iPad and iPhone.
I have got reply from sister company that they changed nothing in setup of those users.
I would be really appreciated for any help from MS side.
Thank you in advance, Martin
- You can query that with Get-CsOnlineUser from the Teams PowerShell module
6 Replies
- Hello,
Can you ask the other company what's their current teams coexistence mode?Hello,
coexistense mode is set to "Islands" (I´m not sure about english translation)
I forgot one detail - this problem is not present at all users, only few ones. We checked details at every user and all of them have same settings.
- I see, is there a difference between the TeamsUpgradeEffectiveMode of those users?
