Forum Discussion
HannaS600
Nov 25, 2021Copper Contributor
Chat in Teams doesn't pop up to the top of the chat list when the meeting starts/ends
Hello Everyone, Could you please help me with the following issue? I've set up a series of meetings, but the chat after the meeting is not created. And it's not available when I start searching for...
Nov 26, 2021
Seems like a forwarding then with no direct invite leading to you and the others "temporarily joined the chat" so after the meeting you get either "xxx no longer have access to the chat" and/or "You can't send messages because you are not a member of the chat" if wanting to type anything.
This also happens when the meeting chat option set to "in-meeting only". You should read the article below.
https://support.microsoft.com/en-us/office/chat-in-a-teams-meeting-64e2cb91-8a11-4781-94ea-fbb23f2b922f
This also happens when the meeting chat option set to "in-meeting only". You should read the article below.
https://support.microsoft.com/en-us/office/chat-in-a-teams-meeting-64e2cb91-8a11-4781-94ea-fbb23f2b922f
HannaS600
Nov 26, 2021Copper Contributor
Indeed, some of the members join the meeting with other accounts, so they cannot send messages in the chat after the meeting - and this is the expected behavior.
But if the members join the chat with the account to which the invite was sent, then the expected behavior is that they have access to the chat (and they do if they find it either in their list of the chats or using Teams search) and the chat pops up to the top of the chat list after each meeting. The latter one does not work.
Chat option "in-meeting only" is disabled. In fact, the members can message in the chat but do not see the chat at the top of the list.
- Nov 26, 2021Hi, if you're certain these are not forwarded invitations I still recommend you continue this with the official support. If you're not an admin yourself reach out to that person and have him/her create a support ticket from the M365 admin center portal. In addition to that you can also provide feedback from the Teams client (bottom left Help?)