Forum Discussion
HannaS600
Nov 25, 2021Copper Contributor
Chat in Teams doesn't pop up to the top of the chat list when the meeting starts/ends
Hello Everyone, Could you please help me with the following issue? I've set up a series of meetings, but the chat after the meeting is not created. And it's not available when I start searching for...
Nov 26, 2021
So all users have the same problem? You only pin the chat for yourself. Verify in Teams on the web if you're having the same issue.
And in general. When the meeting starts again it should pop up to the top in the list as it becomes active. You should actually try it. Start a couple of test meetings to see how your chat view populates.
And in general. When the meeting starts again it should pop up to the top in the list as it becomes active. You should actually try it. Start a couple of test meetings to see how your chat view populates.
HannaS600
Nov 26, 2021Copper Contributor
Yes, all the attendees have the same issue, they see the chat at the bottom of their chat list, however, we have a call every day, but the chat does not pop up to the top of the list.
Some of my meetings pop up to the top of the list, but for some of them this doesn't work. I tried different options and settings, and even tried to set the meetings from a different account - still for some meetings this issue persists.
Some of my meetings pop up to the top of the list, but for some of them this doesn't work. I tried different options and settings, and even tried to set the meetings from a different account - still for some meetings this issue persists.
- Nov 26, 2021Sorry cannot reproduce your problem. If you're not an admin yourself reach out to that person and have him/her create a support ticket from the M365 admin center portal.
- HannaS600Nov 26, 2021Copper Contributor
Maybe this could help - all chats have dates specified (including those reoccurring), and the one that does not pop out to the top of the list - does not have the date. However, the meeting took place just a couple of hours ago.
- Nov 26, 2021Seems like a forwarding then with no direct invite leading to you and the others "temporarily joined the chat" so after the meeting you get either "xxx no longer have access to the chat" and/or "You can't send messages because you are not a member of the chat" if wanting to type anything.
This also happens when the meeting chat option set to "in-meeting only". You should read the article below.
https://support.microsoft.com/en-us/office/chat-in-a-teams-meeting-64e2cb91-8a11-4781-94ea-fbb23f2b922f