Forum Discussion
ArtMarshall
Apr 13, 2020Copper Contributor
Chat error in a company meeting
We've been testing some larger meetings in Teams and have had generally good performance. We ran into an unusual issue recently. We had about 125 people in the meeting and they were all invited direc...
Bryan_Snyder
May 14, 2020Copper Contributor
ArtMarshall I have found that most chats will allow 249 participants. If you have a meeting with a large number of participants or a meeting that is created from a reoccurring invitation where participants haven't left the chat, you will get the error you described.
If you open the chat from the Chat icon, you can see the number of people in the chat at the top right. If you select this icon you can remove some individuals from the chat and add others. I typically will go through and remove those not currently online as they are most likely not active in the meeting. We will then add the individuals which are receiving the error. It still limits to the 249, but seems to be the best workaround.