Forum Discussion
Chat error in a company meeting
We've been testing some larger meetings in Teams and have had generally good performance. We ran into an unusual issue recently. We had about 125 people in the meeting and they were all invited direc...
I just had 2/140 people in an internal webinar have this issue.
Is this not by design?
This tech note from a knowledge base, suggests it is, and is just down to whether an individual is a member of the right team:
No, not when you don't create the meeting in a Team or channel.
And that is (at least in my case) what is happening. So we don't have a team or channel to become a member of.
We have seen this issue a number of times during the work at home period. We only have internal users, no guests, joining our meetings. Also not too many participants (like 160- 230 persons in one meeting).
The work around (leave + re-join) works, but it is not really cool...
BrianMilnes It's actually a different issue. The problem is that sending a calendar request to a large number of people inevitably leads to a small percentage of users to not have access, and it is completely randomized as to whom it impacts. It also resolves itself when they rejoin the meeting.
JimBaker We are experiencing exactly this problem. We have weekly management briefings for the whole organisation as we are all working from home. About 200 are invited through Outlook and abort 100 has the time to listen in and I always get a few that reports that they can't chat. Today I got the message myself. I hung up and connected again and I had the possibility to chat. It's seems to be random to me
- Thanks Jim,
I'll try the leave and rejoin option (which seems to be the solution to almost every Teams based problem).
P.S. It would be nice if the invite would actually open the App, rather than assume it was always running...
Brian
BrianMilnesNo. This issue is happening to meetings that are occurring OUTSIDE of a team, hence there are random people (i.e. guests) who are unable to chat during a Teams Meeting.
- or, in my case (mentioned) I am trying to join a different team's meeting
