Forum Discussion

Copper Contributor

Apr 13, 2020

Chat error in a company meeting

We've been testing some larger meetings in Teams and have had generally good performance. We ran into an unusual issue recently. We had about 125 people in the meeting and they were all invited direc...

meetings

tkramerJH

Copper Contributor

Apr 16, 2020

Our team is seeing this intermittently as well. I had at least one report on a large meeting of ~150 individuals experiencing this error. The first time, he joined by clicking on the link in Outlook and experienced the problem. The second time, he joined from Teams on the Calendar tab and things worked as expected.

If anyone else has opened an MS ticket and wouldn't mind sharing the number, I'll drop it in my ticket as well, just PM me.

CHUAWANG

Former Employee

Apr 27, 2020

hI tkramerJH , I have a case 19608781

vivekjk
Copper Contributor
Apr 28, 2020
Hi Chuawang,

I am having the same issue and it happens when a meeting commences from the Calendar or Outlook. It does not occur when "Meet Now" option is clicked and members are added in real-time. I have enabled Chat option in the Teams Admin configuration. Screenshot attached.
Will appreciate any guidance as we have a webinar series with external participants to start in a couple of days.
Vivek