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ArtMarshall's avatar
ArtMarshall
Copper Contributor
Apr 13, 2020

Chat error in a company meeting

We've been testing some larger meetings in Teams and have had generally good performance. We ran into an unusual issue recently. We had about 125 people in the meeting and they were all invited direc...
meetings
camiloiv's avatar
camiloiv
Copper Contributor
Apr 13, 2020

ArtMarshall 
We just ran into the same issue for the first time with 96 participants joining.
Only some users were affected but we have not been able to find a pattern.
Also, the users affect by this didn't have the option to record the meeting, it was just not present at all for them.

  • ArtMarshall's avatar
    ArtMarshall
    Copper Contributor
    Apr 13, 2020

    camiloivthat's very similar to what we saw. No discernible pattern. Some users reported that closing the Teams app, signing in to the web client and then rejoining with the Teams client worked (though I'm not 100% that those steps were helpful.

    • Kelemvor333's avatar
      Kelemvor333
      Iron Contributor
      Apr 16, 2020

      I have this error right now.  This is a company-wide meeting that was setup from Outlook and not as part of a channel or Team.  Is there anything being investigated for this?

       

      Leaving the meeting and going back in seems to have resolved it but this is getting really annoying.

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