Forum Discussion
Channel rename - files tab becoming unlinked ?
- Sep 11, 2019Literally had this conversation with a colleague in the last 20 mins.
We found the fix is to:
1. Delete the newly created folder in SharePoint
2. Rename the old folder to the current channel name
Iain FieldingYea, we literally just ran into this problem this week as well. I renamed a couple channels in one of our Teams a few months ago. This week the files and folders in one of the changed channels just "disappeared." As you say, they were still there in SPO in the original folder but not in the Teams folder. Interestingly, at the same time I also had a problem when I created a "test" folder in that same channel. The "test" folder didn't show up in SPO or in Teams Online for quite some time. I'm not sure if it was a caching issue or some sort of other online issue. I was trying so many different things I forget what actually got the "test" folder to show up in SPO.
In your experience, is the solution to move the files from the old named folder in SPO to the new named folder in SPO, outside of Teams? In other words, don't rely to much on Teams for heavy file manipulation tasks (moves, deletes, adds of large amounts of files and folders).
My other thought, in terms of a solution, is to try to copy the conversations (perhaps to a PDF file) then move all the files and folders to a "safe location. After that I'd delete the entire channel and make a completely new channel with a slightly different name. Then I'd move the files back into that channel.
I know, lots of work for a work around, but you got to do what you do.
Thanks for any feedback.