Forum Discussion
Iain Fielding
Sep 11, 2019Brass Contributor
Channel rename - files tab becoming unlinked ?
I'm wondering if other people might have seen this issue and know how to solve it: We're seeing a problem that after many months of renaming a channel that a new folder is created, and the files ...
- Sep 11, 2019Literally had this conversation with a colleague in the last 20 mins.
We found the fix is to:
1. Delete the newly created folder in SharePoint
2. Rename the old folder to the current channel name
Sep 11, 2019
Yup, as Rob said, you can't change the folders on the back end or it will just create a new folder. Renaming channels in Teams will still use the old folder name.
This is a long standing bug, that I don't understand why it has not been fixed, but it's been a thing for years now. They said they were finally working on it some months ago, but haven't heard of an update. Hopefully before too long the link between SharePoint folders and Team channel names will be fixed.
This is a long standing bug, that I don't understand why it has not been fixed, but it's been a thing for years now. They said they were finally working on it some months ago, but haven't heard of an update. Hopefully before too long the link between SharePoint folders and Team channel names will be fixed.
Rob Ellis
Sep 11, 2019Bronze Contributor
In our case today, which matches that seen by Iain, we found that a user accessed the Files tab in the channel in Teams as normal - but randomly it decided to create a new folder, and connect Teams to that, rather than access the existing one.
The existing folder was still there, hadn't been renamed, or permissions changed, etc.
The existing folder was still there, hadn't been renamed, or permissions changed, etc.