Forum Discussion
Peter007
Mar 24, 2020Copper Contributor
Channel notification to e-mail
Hello, Is it possible to enable in channel that the participants of a given channel will receive a notification about a new message every time someone post something in given channel (or when the me...
Mar 25, 2020
Using @mention makes sure that users get a notification as this is on by default and cannot be changed. They will get an activity feed alert showing someone had mentioned them and other visual queues. By default email notifications are on and if they are not signed into and active at all in Teams recently they will also get an email notification for being mentioned.
There unfortunately is no way to force emails to be sent for all activity feed items. It’s based on being inactive on your computer for over 5 minutes or completely signed out of teams to get these and even then they aren’t always going out sometimes.
Best way is make sure your users have teams client installed so it stays running and they get notified via the teams client for any @mentions thru receive.
Hope this helps!
There unfortunately is no way to force emails to be sent for all activity feed items. It’s based on being inactive on your computer for over 5 minutes or completely signed out of teams to get these and even then they aren’t always going out sometimes.
Best way is make sure your users have teams client installed so it stays running and they get notified via the teams client for any @mentions thru receive.
Hope this helps!