Forum Discussion
Changed Tenant now can't log in to Teams
That error correspond to a non-existent state of your domain in Microsoft 365.
A few things you need to get back to me with
- Exact date and time the tenant is created or subscribed to a trial version?
- Exact product and trial name you've subscribed too?
- When subscribing to M365 you were given a default domain + the alias you created with (ceo@domain.onmicrosoft.com) are you able to access it using Teams?
- How about access https://portal.office.com/adminportal/home#/homepage using the onmicrosoft account?
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BFN
Thanks very much breakfix_ninja
- Sorry I don't know when I exactly set that domain up - probably a year ago at least.
- It was MS Teams I was using.
- admin@BrentDeanery.onmicrosoft.com
- I get the same error accessing the portal - doesn't recognise my email address on the system.
I'm really happy to delete the whole thing and start again as I have no subscriptions or data associated with the account. I just don't want to have to wait 1-2 months to turn it around!
Thanks again for any help you can give.
Will
It seems like the onmicrosoft.com domain is non-existent as well. Look i've tried signing it up and it is (was) showing available. Probably it already run it course and got deleted otherwise the tenant you've created didn't really pushed through.
Since the domain (stmkr.org) and the onmicrosoft.com is non-existent, my suggestion is to just click the link below and sign up with the same information.
https://signup.microsoft.com/
Polite as usual,
BFN
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Note: I do this on my free time to help foster the cloud community. Please also mark my response accordingly.