Forum Discussion
Ellya_Gold
Feb 05, 2021Brass Contributor
Change to Team's Channel "Email Messages" folder naming convention.
When you directly email a Teams Channel you'll find those email in the File tab of that channel in a system generated folder called "Email Messages", which was great. However, as of yesterday, if you...
- Feb 05, 2021I'd definitely contact support first and complain about the change.
However, in the meantime, e-mails come into the folders as eml files, you should be able to just create a flow that triggers on files coming into the library regardless of folder then "Create a copy" into the e-mail folder so it triggers your existing flows, then deletes the file after. Moving might work depending on the trigger of existing flows, but I would look into something like that to just pick them up and move them for you in the meantime.
felinepc
Feb 05, 2021Copper Contributor
Just got some very upset clients complaining about this. We use these channel emails to scan files from MFPs into Teams. People sometimes scan in a hurry and treat scan folders like a "dump", and don't come back to visit them way later. Or they could have administrative staff that goes over scanned files who can be behind by months too. They want every file to go to one predicable folder, not subject to be changed by Microsoft's discretion. The fact that this was changed suddenly without any option to revert is especially disappointing. We also have flows and logic apps that target this folder and they all broke, too.