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saarr's avatar
saarr
Copper Contributor
May 25, 2020
Solved

Change profile picture

When i try to change my profile picture on teams it says 'unable to change because of policy'. I don't understand why I cannot change the picture, and I would really like to remove it.     
  • adam deltinger's avatar
    May 25, 2020
    It’s probably set by the OWA policy in Exchange! Talk to the administrator

    From: https://docs.microsoft.com/en-us/microsoftteams/exchange-teams-interact

    “Teams honors the Outlook on the web mailbox policy setting that's configured by tenant admins to control whether users can change their profile picture. If the -SetPhotoEnabled setting is turned off in the policy, users can't add, change, or remove their profile picture. For example, if a user uploads a profile picture that's approved by your organization's IT or HR department, no action is needed. However, if a user uploads a picture that's inappropriate, change the picture according to your organization's internal policies”

    Adam

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